Customer Support Specialist

2 days ago Be among the first 25 applicants

Beloform Craft is a growing organization committed to operational excellence, leadership development, and long-term professional growth. We believe in building strong internal talent by providing structured training, hands‑on exposure, and clear career paths. Our culture values accountability, collaboration, and continuous improvement.

We are seeking a Customer Support Specialist to serve as a key point of contact between Beloform Craft and its clients. This role focuses on delivering high‑quality assistance, resolving inquiries efficiently, and ensuring a consistently positive customer experience. The ideal candidate is organized, attentive, and skilled at communicating clearly in a fast‑paced, service‑oriented environment.

• Provide professional and timely support to customers via phone, email, and internal systems
• Address inquiries, concerns, and service requests with accuracy and attention to detail
• Maintain clear and well‑ documented customer records
• Collaborate with internal departments to ensure effective issue resolution
• Follow established processes while contributing to service improvements
• Uphold company standards for professionalism, confidentiality, and quality

• Strong verbal and written communication skills
• Excellent organizational and problem‑solving abilities
• Customer‑focused mindset with attention to detail
• Ability to manage multiple tasks efficiently
• Comfortable working with digital systems and internal tools
• Professional demeanor and reliability

• Competitive salary ($50,000 – $54,000 annually)
• Growth opportunities within a structured organization
• Skill development and ongoing support
• Collaborative and professional work environment
• Stable, full‑time position

• Entry level

• Full‑time

• Other

• Architecture and Planning

Referrals increase your chances of interviewing at Belo Form Craft by 2×

Apply BELOW