Leasing Consultant

Join to apply for the Leasing Consultant role at Mission Rock Residential, LLC

As the Leasing Consultant, you play a pivotal role in shaping residents’ experiences by guiding them through the leasing process with professionalism and enthusiasm. You’ll be at the forefront of creating and maintaining a welcoming environment, showcasing our community’s unique features, and helping prospective residents find their next apartment home.

Full‑time

Mission Rock Residential is committed to providing the highest quality of service to residents, clients, and each other by embodying our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our focus on an equitable and inclusive workplace drives innovation and strengthens our team, positively impacting residents and team members alike.

Location: Greenspoint at Paradise Valley

Compensation includes pay and so much more.

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in the second year, and more!
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer‑sponsored short‑term & long‑term disability plans
• Company‑paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)
• Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state‑specific requirements.

Leasing Consultants are people‑centric individuals passionate about customer service. Mission Rock’s customer service expectations center around connecting with our customers. Leasing Consultants may work with any of the following:

• Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions
• Maintain meaningful and effective communication (emails, phone calls, social media, and in‑person conversations) that adhere to Mission Rock’s expectations
• Lease and pre‑lease apartment homes, including understanding lease requirements and meeting compliance expectations
• Provide tours of the community in diverse weather conditions
• Ensure the quality of the community and apartment homes is ready to showcase daily
• Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.
• Assist and engage with retention, resident parties, and renewals
• Collaborate with fellow team members

• Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members
• Strong organizational and time‑management skills
• Enthusiasm to empathize, collaborate, and engage with others
• Desire to improve the lives of those around you
• 1–2 years of customer service or sales experience
• Adherence to Fair Housing best practices
• Basic computer skills, including familiarity with Microsoft Suite
• Aptitude to being solution‑oriented
• Property Management skills/experience preferred
• High School diploma or equivalent

Salary Description

$19–$21 per hour

• Entry level

• Full‑time

• Sales and Management