Strategic Client Success Leader: Retention
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-12
Listing for:
ALVARIA
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
A leading SaaS company in Phoenix, Arizona seeks a Client Success Manager to ensure customer satisfaction and retention. This role includes managing customer relationships, overseeing contract renewals, and facilitating communication between clients and internal teams. Candidates should have over 5 years of experience in renewals sales, a strong background in customer success, and excellent interpersonal skills. Knowledge of Salesforce and SaaS environments is preferred, along with a Bachelor's degree in a relevant field.
Travel may be required approximately 20%.
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