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Customer Success Mgr./ CSM Client Relationship Manager

Executive Escalations Lead – Regional CX & Mediation

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Lucid Motors
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A premium automotive company in Phoenix is seeking a Customer Resolutions Manager to manage executive-level customer cases. The ideal candidate will have over 8 years of experience in automotive service operations or customer relations, showcasing strong communication and case management skills. Responsibilities include leading customer case ownership, serving as a primary contact for mediation, and collaborating with multiple departments for effective case resolution.

This role offers competitive benefits and travel opportunities.
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