Case Manager - Emergency Placements

Overview

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

We’re Hiring!
CASE MANAGER/CHILD SAFETY SPECIALIST - EMERGENCY PLACEMENTS
Phoenix, Arizona 85021

Salary: $21.7068 with step increases after training & years of service

Schedule:

Tuesday-Saturday 1 pm - 10 pm

Requisition Closing Date:
Open Until Filled;
Applications Reviewed Daily

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

What You’ll Do

As a Case Manager/Child Safety Specialist in Emergency Placements
, you’ll:

• Work full-time, 40 hours a week on-site/in field; alternative work hours may be required
• Evaluate incoming referrals and staffs with direct supervisor to select appropriate placement according to departmental and regional policies pertaining to child protective services
• Provide input on cases and evaluate appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc. to ensure child safety and compliance with policy, procedures and statutes
• Respond/resolve problems and questions presented by customers, case participants, internal DCS staff, DCS/DES administration, mandated reporters and general public to address questions and concerns involving policy, procedures and issues related to specific cases
• Attend staff meetings and participate in problem-solving/decision-making. Attends trainings, professional seminars, conferences and management meetings. Participates in work teams/groups and other meetings, as requested

We're Looking For Someone Who Can

• Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments
• Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• Stay organized and maintain accuracy and quality in a high-volume environment
• Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
• Provide strong attention to detail

What We Need From You (Required Qualifications)

• Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge Areas That Support Success

• Counseling, conflict resolution, and intervention techniques
• Child development, family systems, and trauma-informed practice
• Confidentiality and ethical decision-making
• Behavioral indicators of abuse/neglect, separation, and loss

Step Increases and Training Information

Case Managers/Child Safety Specialists are eligible for incremental pay increases as they grow in their roles as follows:

• Upon successful completion of the Arizona Department of Child Safety 22-week training program: $22.59/hour
• After one year of Arizona Department of Child Safety Specialist service: $24.11
• After two years of Arizona Department of Child Safety Specialist…