Senior Records Specialist

Senior Records Specialist page is loaded## Senior Records Specialist remote type:
Onsite:
Work in Office Full-Time locations:
USA-Phoenix-AZ-2525 East Camelback Road, Suite 1000time type:
Full time posted on:
Posted Todayjob requisition :
R0033697

It's fun to work at a company where people truly believe in what they are doing!
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* Job Description:

**# Opensity Solutions is seeking a highly detail-oriented and analytical Senior Records Specialist to manage and maintain critical documentation, ensuring accuracy and efficient information flow within our Contact Center Operations. This role involves end-to-end project management related to document processes and fostering professional collaboration.
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* Job Responsibilities:

*** Manage and maintain complex record-keeping systems and document management systems (DMS) and Records Management System (RMS) with a high degree of accuracy.
* Implement and oversee document management processes, ensuring compliance with company policies and industry regulations.
* Apply analytical thinking to identify and resolve discrepancies or issues within records and documentation.
* Lead end-to-end project management initiatives related to document lifecycle, from creation to archiving.
* Communicate effectively with internal and external stakeholders regarding document requirements and status.
* Provide coaching and professional development training to junior team members on best practices in records management.
* Facilitate problem resolution related to documentation and information access.
* Foster professional collaboration across departments.
* Develop and maintain strong customer relationships through excellent service and accurate information management.
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* Job Qualifications:

*** Proven experience in a records management role
* Experience with Document Management Systems (DMS).
* Experience with Records Management Systems (DMS).
* Strong analytical thinking and problem resolution skills.
* Exceptional attention to detail and a commitment to high accuracy.
* Excellent communication and interpersonal skills.
* Demonstrated ability to coach and mentor colleagues.
* Experience with end-to-end project management.
* Ability to work collaboratively in a team environment.
* Proficiency in information management best practices.
* A commitment to professional development and continuous learning.

The Compensation range for this role is 23.48 to 26.89 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click  to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
** It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.

Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.*
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