National Account Manager

Updated: March 10, 2026
Location: Phoenix, AZ, United States
Job :14519-OTHLOC-CXrvYfwB

You know how to clear the way, attend to complex situations, and serve as a trusted liaison.
In this role, you will strategize and work collaboratively and cross-functionally to gain and maintain appropriate product access and coverage across national and group purchasing organization (GPO) channels.

• Responsible for developing and implementing national and managed care strategies while building long‑term, positive, and profitable relationships for the company’s product
• Lead direct engagement with Group Purchasing Organizations (GPOs), and their associated regional and IDN subgroups
• Own strategy, negotiation, and ongoing relationship management with GPOs, including contracting, compliance, and performance tracking
• Work within assigned national accounts and cover all market access channels, including Commercial and Managed Care Payers, Trade Accounts, GPOs, and affiliated IDNs
• Develop coverage and reimbursement strategies, securing favorable formulary status and maximizing patient access within hospital and health system settings
• Conduct financial analysis, develop value‑based proposals, secure internal approvals, negotiate terms and conditions, and implement contractual agreements
• Develop and execute national account business plans aligned with company objectives, strategies, and commercial goals
• Partner cross‑functionally with Sales Representatives, Area Business Directors, Market Access and Medical Affairs to ensure pull‑through and execution
• Serve as the primary internal expert on GPO structures, decision‑making processes, contracting timelines, and subgroup dynamics
• Work within assigned accounts and cover all market access channels, these may include:
  Commercial and Managed Care Payers, Trade Accounts and Group Purchasing Organizations
• Develop coverage and reimbursement strategy, securing favorable formulary status and maximizing patient access
• Conduct financial analysis, develop proposals, secure internal approvals, negotiate terms and conditions, and implement contractual agreements with customers as needed
• Develop and execute a business plan that is consistent with company objectives, strategies, and commercial goals
• Work cross‑functionally with Sales Representatives, Area Sales Directors, Field Reimbursement Managers, Medical, and HUB services, as required

• 10+ years of pharmaceutical and/or biotech experience
• 10+ years of direct experience managing large national accounts, including payers, PBMs, and GPOs
• Demonstrated hands‑on experience negotiating and managing contracts with GPOs and IDNs
• Experience with product launches and hospital contracting strategies
• Extensive knowledge of government and commercial payer coverage, reimbursement landscapes, and hospital purchasing models
• Proven ability to collaborate effectively with cross‑functional partners
• Strong planning, negotiation, and executive‑level communication skills
• Ability to clearly present complex information to multiple stakeholder groups
• Willingness to travel domestically up to 50%

The annual base salary for this position ranges from $190,000 to $210,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem‑solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to…