Chief Revenue Officer

Chief Revenue Officer (CRO)

At Pay Junction, we believe business should be built on integrity, relationships, and innovation that lasts. We're seeking a Chief Revenue Officer (CRO) who shares that belief and is inspired by the opportunity to lead a mission-driven, founder-led company into its next phase of growth.

Pay Junction is relentless and emphatic about helping others. We exist to drive the success of our partners. Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at Pay Junction.

We believe dreams inspire people to start a business, and others to partner with them. While building these dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.

We are your dream partner. Your success is our success. Our dream is to help you realize yours.

We exist to drive the success of our partners. We do this by fundamentally changing the way you transact with others. We just happen to make great payment systems. If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.

Pay Junction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment.

Drive sustainable revenue growth by optimizing sales, marketing, partnerships, and customer success strategies. Our mission is to accelerate market expansion, enhance customer acquisition and retention, and maximize revenue efficiency while maintaining our commitment to ethical, transparent business practices.

Our vision is to be the driving force behind our company's evolution into a leader in payment solutions. We envision a future where our innovative growth strategies not only propel our revenue and market share but also set new industry standards for customer satisfaction and loyalty. By harnessing the power of advanced technologies, strategic partnerships, and a deeply committed team, we aim to continuously identify and capitalize on emerging opportunities.

We aspire to create a dynamic and adaptive growth culture that inspires excellence, fosters collaboration, and consistently delivers exceptional value to our customers and stakeholders.

• Develop and execute comprehensive strategies to achieve and exceed annual revenue targets.
• Deliver measurable growth, maintaining an LTV / CAC ratio of at least 3 : 1.
• Lead initiatives that drive entry into new verticals or geographic markets.

• Ensure alignment between sales and marketing teams to optimize lead generation, conversion, and customer retention.
• Establish and monitor key performance indicators (KPIs) to measure new revenue acquisition, customer expansion, and retention rates.
• Drive continuous improvement in conversion rates and marketing ROI through data-driven insights.

• Identify and capitalize on new market opportunities through strategic partnerships and product launches.
• Establish new high-value partnerships annually to expand indirect revenue streams.
• Leverage alliances to enhance offerings and open new revenue channels aligned with company objectives.

• Create and maintain forecasting models and real-time revenue dashboards to ensure revenue predictability.
• Provide regular performance reports to the executive team, highlighting insights and strategic adjustments.

• Collaborate with Product and Finance teams to optimize pricing models and strengthen product-market fit.
• Utilize data analytics to refine pricing, forecasting, and monetization strategies.

• Lead and mentor a high-performing sales, marketing, and partnerships organization, fostering a culture of excellence.
• Implement training and development programs to upskill teams and enhance overall performance.
• Maintain a strong Employee Net Promoter Score (eNPS).

• Oversee brand management and ensure strong market recognition and positioning.
• Develop strategies that enhance customer perception, loyalty, and satisfaction.

• Conduct ongoing market and competitive analysis to refine business strategies.
• Ensure cross-functional collaboration across all go-to-market teams for cohesive execution.

• Bachelor's degree in Business, Marketing, Finance, or a related field required.
• MBA or other advanced degree preferred.

• Minimum of 10+ years in leadership roles within payments, merchant acquiring, ISO, gateway, or fintech sectors.
• At least 5 years in leadership of revenue-related functions (sales, marketing, or…