Strategic Account Manager - Utility & Infrastructure Segment

Strategic Account Manager - Utility & Infrastructure Segment

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Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

We are seeking a results driven Strategic Account Manager to lead commercial engagement in the utility and infrastructure segment partnering with large electric, gas, telecom, and related customers. This role will be responsible for building deep customer relationships, defining customer specific long‑term account strategies, and positioning CASE Construction as a preferred equipment partner with targeted accounts within the segment.

• Build and manage strategic relationships with major accounts in the segment, ensuring a deep understanding of their fleet needs, project demands, and operational challenges.
• Develop annual and multi‑year business plans to expand revenue across equipment product lines, attachments, and support services.
• Coordinate national account activities with regional sales teams and dealers to ensure consistent execution, competitive pricing, and high‑quality customer support.
• Engage with customer executives, fleet managers, safety leaders, and procurement teams to align on equipment specifications, technology requirements, and total cost‑of‑ownership expectations.
• Lead the creation, negotiation, and renewal of national agreements, volume programs, and service‑level commitments.
• Provide insights on segment trends to internal stakeholders to help shape product roadmaps and overall segment commercial strategies.
• Monitor account performance towards KPIs and report progress to senior leadership.
• Serve as CASE Construction liaison with relevant segment industry associations, actively participating in conferences, trade shows, and working‑group committees.
• Other related duties as assigned.

• Bachelor’s degree in business, marketing, or related field.
• 7+ years of experience in commercial, fleet, or capital equipment business driving sales through either channel partners or segment‑focused initiatives.
• Experience developing account plans and executing balanced growth strategies for revenue and profitability.
• Strong analytical and relationship‑building skills.
• Willingness to travel up to 75%.

• MBA or other equivalent advanced degree.
• Experience working within the infrastructure segment, construction equipment OEM, or construction equipment dealership.
• Experience negotiating large RFP and/or cooperative purchasing contracts.
• Strong understanding of construction equipment life cycles, total cost of ownership, and fleet‑based customer models.
• Demonstrated ability to influence executive‑level stakeholders and fleet customer decision makers.

The annual salary for this role is USD $ - $ plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role).

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off

to learn more about our benefits offerings! (US only)

US applicants: CNH Industrial is an equal‑opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights by viewing the federal “Know Your Rights” poster here. CNH Industrial participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Canada applicants: CNH Industrial is an equal‑opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.