Customer Account Representative

Beloform Craft is a forward-thinking brand-driven company dedicated to shaping distinctive market identities through creativity, precision, and strategic vision. We believe that strong brands are built through consistency, collaboration, and thoughtful execution. Our team thrives in a professional, structured, and growth-oriented environment where innovation and attention to detail are highly valued.

We are seeking a Customer Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining account relationships, ensuring accurate communication, and supporting internal teams to deliver consistent, high-quality service. The ideal candidate is organized, proactive, and committed to providing a professional client experience.

Responsibilities

Manage and maintain assigned customer accounts with accuracy and attention to detail

Serve as a primary contact for client inquiries, requests, and updates

Coordinate with internal departments to ensure timely and effective service delivery

Monitor account activity and ensure records are kept up to date

Identify opportunities to improve client satisfaction and account efficiency

Support account documentation, reporting, and follow-up processes

Strong communication skills, both written and verbal

High level of organization and attention to detail

Ability to manage multiple accounts and priorities efficiently

Problem‑solving mindset with a customer‑focused approach

Proficiency with basic office systems and account‑management tools

Professional demeanor and reliability

Competitive salary ($52,000 – $56,000 per year)

Growth opportunities within a stable and expanding company

Supportive and professional work environment

Structured onboarding and role development