Financial Services Professional

This position is responsible for managing and overseeing the successful transition of new financial advisors and their teams.

• Partner with 5-8 onboarding firms, serving as project manager and primary point of contact to ensure the efficient and timely transition of their book of business, while delivering exceptional customer satisfaction and a seamless, referrable experience
• Host weekly Zoom meetings with assigned onboarding firms to drive engagement, address transition topics, answer questions, and ensure continued progress.
• Ensure all required registration tasks for all producers and staff are completed, overseeing the entire process from signed Letter of Intent to graduation to service team.
• Educate representatives and their staff on the policies and procedures of working with client.
• Leverage Salesforce to track and complete internal tasks for each firm, ensuring timely progress and completion of both personal and cross-departmental tasks.
• Oversee firm-related electronic files in SharePoint to ensure transparency and seamless access for all team members.
• Demonstrate strong problem-solving skills by asking critical questions, anticipating challenges and future needs, and finding solutions.
• Educate advisors and their team on best practices including but not limited to taking great client notes, maintaining books and records, ways to reduce NIGOs, etc.
• Facilitate introductions and relationships with internal departments (Wealth Consulting, Technology Solutions, Business Consulting, Producer Comp, Supervision, etc.) as well as preferred external partners (Redtail, Albridge, eMoney)
• Collaborate with operational teams to ensure the efficient and accurate processing of account setup and transfer documentation after registration.
• Monitor and report on the progress of assets under management and account transfers, as well as the number of NIGOs - adjusting strategies as necessary throughout the transition to ensure targeted goals are met.
• Collaborate effectively with other Onboarding Consultants to achieve shared goals and drive project success.
• Special projects as determined by manager.

• To perform this job successfully, individuals should have the following skills and abilities:
• Excellent communication (verbal and written) and time management skills.
• Strong customer service and analytical skills Intermediate financial services industry knowledge and/or experience
• Must routinely exercise independent judgment and be able to work independently.
• Must possess intermediate (or better) computer skills (Outlook, Word, Excel, and Power Point) Strong presentation skills.
• Must be able to manage projects efficiently and effectively, as well as meet established deadlines. Must be very detail oriented and be able to work in a fast-paced environment. Occasional travel may be required (up to 10%).

• Mid-Senior level

• Full-time

• Business Development