Commercial Product Manager III

Commercial Product Manager III – Silicon Valley Bank

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This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

As a Commercial Product Manager II for Payment Facilitation, you will be part of a fast‑paced team that is tasked with identifying, scoping, and launching new cutting‑edge solutions that enable B2B software companies to provide embedded payment services to their customers. You will work closely with internal teams (across Product, Risk, Marketing, Sales, etc.) and external partners to launch & grow the Payment Facilitation business.

This role has significant autonomy on recommending work for the product & partnership teams, prioritizing backlog, and developing our Payment Facilitation roadmap. This decision‑making has a large impact on the actual product roll‑out and requires strong analytical decision‑making and strategic thinking.

• Lead, manage, and contribute to multi‑functional work streams around core payment facilitation product and the embedded payments business.
• Proactively guide the product strategy, contributing towards the development of go‑to‑market approaches, product vision, and roadmap development/management.
• Contribute and lead in development of program processes, controls, and documentation to align with business objectives.
• Partner with multi‑functional stakeholders to lead, coordinate, and contribute towards the development and delivery of functional and technical work streams.
• Compile and analyze data within client portfolios and market research. Present findings through written and verbal communications.

Bachelor's Degree and 2 years of experience in product, analytics/data, and/or consulting OR High School Diploma or GED and 6 years of experience in product, analytics/data, and/or consulting.

• Proven track record in owning product strategy and influencing roadmap decisions in multi‑stakeholder environments.
• Deep domain knowledge of embedded finance, B2B Payments, and Pay Fac Models, including regulatory and operational frameworks.
• Experience working with cross‑functional executive stakeholders, engineering, design, risk, compliance, and external partners to drive high‑impact outcomes.
• Strong experience in an agile development environment, roadmap planning, and go‑to‑market execution.
• Demonstrated ownership of full product lifecycle including product discovery, launch, and iteration.
• Excellent communication skills including the ability to present to senior leadership and influence across teams without direct authority.
• Familiarity with financial KPIs, margin models, and operational scalability considerations in product design.
• Excellent problem‑solving & strategic ability; must be able to structure white‑space problems, think creatively, generate hypotheses, and provide actionable recommendations to senior leaders.
• Demonstrated leadership within an individual contributor role including mentoring peers, leading through influence, and contributing to product culture and best practices.
• Strong analytical thinking; must be able to independently drive quantitative & qualitative research.

The base pay for this position is generally between $98,000 and $131,000. Actual starting base pay will be determined based on skills, experience, location, and other non‑discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards. First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of our associates.