Business Continuity Lead

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Lead within PNC's Business Resiliency organization, you will be based in Dallas, TX, Phoenix, AZ or Pittsburgh, PA.

This position is primarily based in a location within PNC’s footprint. The Business Resiliency Lead will drive Resilience activities for Business Resilience Management (BRM) for PNC’s Line of Business (LOB). Responsible for the execution of resilience risk strategies, plans, and program lifecycle execution.

• Work with 3-5 Business Resilience professionals to lead daily activities of LOB Business Resiliency plan oversight. Mentor peers to develop employees and strengthen internal capabilities.
• Supports strategies and programs, maintains and enhances existing programs to support the business(es) in managing risk while meeting business and regulatory expectations.
• Oversees the timely and proper execution of the Business Resiliency program lifecycle within and/or across the assigned LOB segments and plans.
• Leads and analyzes the development, maintenance, and new creation of Critical Business Services (CBS) to align with Operational Resilience standards while ensuring alignment with Business Resilience Units (BRU) dependency requirements.
• Provides Resiliency risk expertise while working with the businesses and other business partners (e.g., Compliance, Credit, Legal, Audit). Monitors changes in internal and external factors and identifies emerging risks.
• Leads in the development and maintenance of business continuity and disaster recovery plans; oversees testing and exercise, including tabletops, and participates in critical crisis management and event management activities. Informs in the selection of operating strategies for the continuation of the business within a recovery time objective.
• Understands and informs the Retail LOB of relevant Third-Party Risk and Resiliency impacts and works with the business to enhance, correct, or duplicate contingency strategies to ensure maximum resilience.
• Leads the Business Resiliency lifecycle planning and Business Impact Analysis (BIA). Helps team members to identify and quantify the potential impact of various disruptions and disaster scenarios. Enforces program Findings, including Lessons Learned actions, and Risk Acceptance processes and policies to ensure compliance and overall risk reduction in the environment.
• Interfaces with assigned LOB committee/executive to report on the compliance of business continuity processes, readiness, events and exercise results. May consult in preparation for meetings with audit and government regulators on business continuity issues.
• Contributes to high-profile initiatives through the development, enhancement and dissemination of continuity processes and standards.
• Analyzes and monitors concentration risk across the loss pillars to identify and respond to potentially compounding impacts across multiple segments and/or LOBs.
• Supports the development and execution of Resilience training and education to the LOB community.
• Support and comply with RCSA controls relevant to area(s) of oversight and governance. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Leads in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Informs in the selection of operating strategies for the continuation of the business within a recovery time objective.
• Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Looked to for expertise.
• Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
• Interfaces with LOB…