More jobs:
Manager, Carrier Sales Operations
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-16
Listing for:
Cable ONE
Full Time
position Listed on 2026-01-16
Job specializations:
-
Business
Client Relationship Manager, Business Analyst
Job Description & How to Apply Below
Why consider this job opportunity
- Opportunity for career advancement and growth within the organization
- Excellent benefits package including medical, dental, and vision plans starting immediately
- Paid time off including vacation, holiday, and personal/sick days
- 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
- Tuition reimbursement up to $5,250 in the first year
- Remote/hybrid work environment available
- Manage a team of Customer Success Specialists and Offer Managers supporting the Carrier account base
- Develop and implement strategies to enhance adoption, satisfaction, and retention of carrier partners
- Analyze data and metrics to identify opportunities and risks for carrier partners
- Establish and maintain strong relationships with key stakeholders at carrier partners
- Collaborate with cross-functional teams to advocate for the needs of carrier partners
- Bachelor's degree in business, communications, or a related field
- At least 5 years of experience in customer success, account management, sales management, or a similar role in telecommunications or related industries
- Minimum of 2 years managing and developing customer success teams
- Strong knowledge of the telecommunications industry and its challenges
- Excellent communication, interpersonal, and presentation skills
- Experience using CRM, NPS, MS Office, and other customer success tools
- Strong problem-solving, analytical, and decision-making skills
- Highly motivated, self-driven, and adaptable with team collaboration experience
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