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Fulfillment Lead

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Oats Overnight
Full Time position
Listed on 2026-01-15
Job specializations:
  • Business
    Operations Manager, Supply Chain / Intl. Trade, Business Management
Job Description & How to Apply Below

Join to apply for the Fulfillment Lead role at Oats Overnight
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A Little About Us

Oats Overnight is on a mission to build a generational CPG brand. Since 2016, our high-protein, drinkable oatmeal has reached over a million customers through direct-to-consumer, and we’re now scaling with all major nationwide retail and club partners. Our goal: become a household brand by leveraging speed, storytelling, and strategy.

We are vertically integrated: we develop, manufacture, and fulfill everything in-house. This operational control allows us to engage customers directly into the R&D process, an initiative where we were first-to-market in CPG. It also makes our brand tangible and real: our factory, our team, and our product pipeline are all part of the narrative.

This is an exciting stage—we are emerging as a significant omni‑channel brand and launching new products to capture significant market share across verticals. We want you to help us get there.

Every teammate here has equity because we’re building something big, and everyone plays an important role. If you’re excited about building a brand that does things differently, this is that opportunity.

We are not accepting candidates from third‑party recruiters or agencies for this role — direct applicants only.

What ’s The Job?

The Fulfillment Lead supports daily warehouse and fulfillment operations, ensuring productivity, accuracy, and compliance with company standards. Acting as a key point of contact for staff, this role provides guidance, training, and support while driving quality, safety, and operational excellence within the fulfillment team.

What You’ll Be Doing, Stop Scanning and Read This Part
  • Assist with daily startup and end‑of‑shift activities to ensure smooth operations.
  • Perform in‑process quality control checks.
  • Review daily paperwork to ensure accuracy and timeliness.
  • Audit staff to confirm order accuracy and compliance.
  • Notify the Supervisor of any productivity obstacles or operational issues.
  • Review Shift Pass Down from the previous shift and assist the Supervisor in creating the current shift Pass Down.
  • Champion GMP and GDP compliance throughout operations.
  • Manage daily labor allocation and adjust staffing as needed to meet order requirements.
  • Notify the Supervisor of under/over staffing concerns.
  • Train new hires on fulfillment processes.
  • Support order‑per‑hour goals, order accuracy, and order compliance.
  • Partner with cross‑team internal stakeholders to resolve issues and improve processes.
  • Fully engage with company initiatives critical to business success.
  • Other responsibilities as assigned by management.
What You’ve Done And Who You Are
  • High school diploma or equivalent required.
  • Prior lead or supervisory experience strongly preferred.
  • Must be 18 years or older.
  • Experience supporting a culture of collaboration, sharing ideas, and celebrating team successes.
  • Ability to support, train, and provide guidance to team members.
  • Strong organizational and time management skills with the ability to prioritize multiple tasks.
  • Strong computer skills and ability to perform basic math for unit conversions.
  • Knowledge of inventory control processes.
  • Ability to read and analyze information with attention to detail.
  • Strong oral and written communication skills.
  • Flexible, willing, and quick to learn new processes, technology, and ways of thinking.
  • Adept at problem‑solving, with a process improvement mindset.
  • A people person who can build rapport and relationships at all levels of the organization.
  • Relentless drive to get things done in a fast‑paced environment.
Why You Might Like Working Here
  • This is going to be fun.
  • Casual, friendly culture. We’re serious about what we do but don’t take ourselves too seriously.
  • Every employee has equity.
  • High growth potential with opportunities to expand.
  • Free oatmeal. It’s very good.
Why You Might Not Like Working Here
  • It’s not a cushy job; the bar is high.
  • We are growing quickly and have a fast‑paced work environment.
Physical Demands
  • Frequent walking throughout the facility (warehouse and production areas).
  • Frequent bending, squatting, and moving product.
  • Occasional lifting of up to 50 pounds.
  • Must be able to work near food ingredients, including exposure…
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