Phoenix, AZ - Business Operations - AZDES - AZEIP - Administrative Assistant

Position Information Position Type Staff Augmentation Hours/Week 40 Billing Type Hourly Shift Day Projected Start Date 03/16/2026 Start Time 8:00 AM Projected End Date/Duration 06/30/2026 End Time 5:00 PM Bid Limit Per Vendor 3 Number of Positions 1 Desired Career Level None Selected

Minimum Education Level High School Weekend None Position Location Address 4000 N Central Ave City Phoenix State Arizona Zip 85012 Country UNITED STATES Requirements Travel Required No Security Required Yes Onboarding Category
Hybrid - Candidate will start in office for training and then move over to hybrid. 2 days in office and 3 at home.
Training is 4 weeks and then will be hybrid.
8am - 5pm.

This position will be responsible for managing the email for the unit, processing incoming applications from the AzEIP service providing agencies and assigning the applications and supporting documents to the eligibility specialists for eligibility determination.

The required skills for this position include advanced computer proficiency and knowledge of the Google Workspace platform, including Google Drive, Gmail, and Google Sheets.
This position operates exclusively in an electronic environment and processes applications using Google tools.
- Adobe experience
- 1+ years of experience of administrative or office experience

At least a high school diploma, previous clerical/office experience, proficiency using google, windows computer products.
Human services experience is helpful, bilingual candidates are a plus.

Required Skills
Skill Type
Skill Name

Skill
1+ years of administrative and office experience

Skill
Google workspace experience

Skill
Adobe Experience

Preferred Skills
There are currently no preferred skills to display. Please review job description.

Attachment:

Administrative Assistant Position Description & Duties

Job Summary:

Functions as staff support in the Division of Developmental Disabilities (DDD) Eligibility Teams assisting with casework directed by Unit Supervisors, Eligibility Specialists and administrative staff. This position is responsible for completing clear and detailed documentation; maintaining documentation and files; completing eligibility packets; scheduling activities for the work unit; providing accurate and professional responses to inquiries from the public and agency staff and completing brief reports as necessary.

Major Responsibilities/

Essential Functions:

Processes Eligibility Application packets, document received packets/cases into Unit Log. Routinely checks FOCUS for a record of referral/application.

Reviews application for completeness accuracy. Communicates with families and applicants to obtain required documentation.

Forward walk-in applications to DDDApply for over 3;
Birth to 3, review with parent for completeness and scan to DDDApply.

Assists with entering cases into FOCUS, primary data screens.

Works with Supervisor and Lead Eligibility Specialist to assign cases by reviewing, logging and assigning cases to the Eligibility Specialists for review. In addition, Case Aide may assist with OnBase review and logging File Transfers.

Assists the In-Day Eligibility Specialist with coverage of the lobby and copying documents submitted by families.

May answer in-day calls and assist families as needed with the application process and community resources.

Assists with updating the Shared In-Day Calendar and lobby coverage with other Division support staff.

Maintains office supplies, copy machines, postage meter, etc. Opens reviews, sorts and distributes office mail to the appropriate Unit staff, ensuring that critical documents (applications & medical records) are

prioritized for timely response by the Eligibility Specialists/Division. Copies documents or uploads to OnBase as requested.

Will open returned mail, scan, upload to OnBase, and document in FOCUS the receipt of returned mail.

Assists the team with mailing out correspondence including certified mail.

Monitors the e-Fax regularly and will submit any received documentation to the appropriate Eligibility Specialist. May send faxes for the team as requested.

Will upload documentation received from the Office of Administrative Review (OAR) and make a progress note…