Human Resources Support Technician | HR Operations
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-03-10
Listing for:
Arizona Public Service - APS
Full Time
position Listed on 2026-03-10
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Summary
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise:
Design for Tomorrow, Empower Each Other and Succeed Together.
- Provide analytical and technical support, including report administration, metric tracking, and maintenance of department documents.
- Manage administrative tasks such as calendar coordination, travel arrangements, expense reporting, and purchase order management.
- Act as a liaison between employees, customers, and department programs, ensuring seamless communication.
- Coordinate special events and assist in the execution of business plan activities for the HR team.
- Handle confidential information with professionalism and discretion, ensuring adherence to company policies and HR practices.
- A self-starter who anticipates needs and takes initiative without needing constant direction.
- Strong organizational and prioritization skills with the ability to manage multiple leaders and competing priorities.
- Experience providing executive or leadership support, including calendar management, meeting coordination, and event planning.
- Ability to adapt to different leadership styles and levels of engagement, keeping initiatives moving forward and ensuring follow-through.
- Excellent communication and relationship-building skills across all levels of the organization.
- Strong attention to detail and the ability to manage confidential information with care.
- High school graduate/GED
- PLUS four (4) year's experience in advanced administrative positions OR equivalent combination of education and experience.
- Four (4) year's experience using Word, Excel and PowerPoint applications (or similar computer applications).
- Knowledge in human resources and communications function including department practices, programs, plans and policies.
- Knowledge of computer systems and applications related to department or function support.
- Ability to analyze data and formulate conclusions.
- Ability to prepare reports, trends and/or recommendations.
- Ability to present ideas in an effective manner, orally and in writing.
- Ability to establish and maintain effective working relationships with all levels of employees and the general public.
- Performs activities to support the administration, coordination, analysis, communication, development, design, testing and/or implementation of human resources and employee communications programs, plans and policies. Audits, tracks and maintains appropriate documentation for functional area programs. Prepares department tools, guides, matrices and other supporting materials.
- Consults with team members on informational requirements. Gathers, collects, records, tracks and verifies data and information from multiple sources. Provides data and information to others on functional area processes and procedures.
- Research, compile, review, analyze, manipulate and summarize data to create a wide variety of reports, charts and presentations for management review, meetings and events.
- Participates in the testing and implementation of systems to enhance and support business processes and information needs. Utilizes software and various computerized systems for functional area to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations. Maintains related documentation, queries and/or department databases containing confidential information to ensure compliance with federal regulations and corporate policies.
- Examines transactions or information to ensure compliance with rules and regulations. Discusses discrepancies with appropriate contacts.
- Troubleshoots problems with departmental office equipment (i.e. computers, printers, copiers, etc.) and initiates resolution. Trains others in the use of departmental office equipment.
- Provides orientation, work direction or training to other administrative support positions in the department when necessary.
- Coordinates event planning responsibilities for department meetings, training sessions and conferences when necessary. Plans program, agenda and services according to customer requirements. Coordinates services for events and arranges availability of audio-visual equipment, transportation, displays, catering, signage, printing and other event needs. Conducts planning meetings, prepares communication and documents as necessary. Monitors event progress and makes modifications/changes as appropriate. Reviews event bills for accuracy.
Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control…
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