Blue Star - Claims Assistant

Claims Assistant Job Description

Blue Star Claims LLC is a Third‑Party Administrator specializing in Occupational Accident claims and Trucking Physical Damage and Cargo claims throughout the United States. This is an excellent opportunity to work in a growing and dynamic work environment. We believe in delivering a high‑quality work product to our clients with emphasis on communication and service. We believe in providing an environment where employees enjoy coming to work every day, provide the resources needed to perform their job and assign manageable caseloads.

The Claims Assistant is responsible for assisting Adjusters with the duties outlined below and will work together as a Team with the Adjusters to develop a system that works for them. Each Claims Assistant will back up another during scheduled time out of the office, to be coordinated with other Assistants and Adjuster when possible. Claims Assistants and Adjusters report to the Property & Casualty Claims Manager.

• Supports assigned adjuster by:
  • Prepare general claim correspondence and submission
  • Assist with claim closures as requested
  • Conduct initial interviews with insureds to gather facts and documents
  • Request and maintain police reports
  • Request and maintain ISO reports
  • Process payments and invoices
  • Prepare vendor referrals
• Supports Department by:
  • Monitoring general triage of claims inquiries and question inboxes
  • Answer phone calls to general claim line
  • Perform other duties as assigned

Claims Assistant tasks are expected to be completed within 5 business days of the assigned due date.

• High school diploma or equivalent
• One year of administrative or office experience preferred
• Microsoft Office experience
• Completion of our pre‑employment assessment via the link below:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• A supportive, collaborative work environment