Office Manager

Pinnacle Alloys is a trusted supplier of specialty alloy and metal products serving a wide range of industrial and manufacturing applications. Known for its technical expertise, consistent product quality, and customer-focused approach, Pinnacle Alloys delivers reliable solutions designed to meet demanding operational requirements and support long-term customer success. We are seeking a motivated, qualified individual to join our company as an Office Manager who will manage clerical tasks and provide support to various departments.

This role plays an important part in ensuring the smooth functioning of our office operations and facilitating effective communication both internally and externally. All work will be performed in accordance with Company policies and procedures.

• Welcome visitors to the office, ensuring they are greeted professionally and directed to the appropriate office or employee
• Serve as the initial point of contact for customer inquiries and issues; provide prompt follow up and resolution
• Handle incoming phone calls, emails, and correspondence promptly and courteously, directing inquiries to the appropriate department or individual
• Partner and follow up with internal departments and team members to ensure timely and accurate fulfillment of assigned tasks or requests
• Prepare and distribute office correspondence, mail, memos, presentations, and other documents as needed
• Coordinate and manage appointments, meetings, and the conference room schedule to avoid scheduling conflicts
• Maintain organized and up-to-date office files, including job files, vendor files, and other relevant documentation
• Procure office supplies, equipment, and furniture, ensuring adequate stock levels and cost-effectiveness
• Oversee the maintenance of office facilities and equipment, liaising with maintenance staff or external vendors as necessary
• Maintain and tidy up the lunchroom and front office, ensuring a welcoming and comfortable environment for all staff and guests
• Uphold company policies and procedures, including those related to confidentiality, safety, and security
• Perform Accounts Payable and Accounts Receivable duties as needed

• High School Diploma or general education degree (GED) required
• Previous administrative support or similar experience
• Microsoft Office experience
• Previous experience with Sage software
• Business Central experience preferred

• Excellent communication and interpersonal skills, with a customer service-oriented approach
• Ability to communicate effectively with internal and external customers
• Strong time management, organizational, and analytical skills
• Detail oriented with the ability to prioritize tasks
• Ability to work independently or in a team environment
• Ability to read, write, and comprehend associated documents and maps
• Ability to understand and follow oral and written instructions
• Ability to follow all company policies and procedures
• Ability to work other than scheduled times as necessary to meet deadlines or ensure that daily work is completed

The forementioned statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or tasks that may be required.

"The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training."