Office Services Administrator

Your Impact

Your role contributes to the daily experience and smooth operation of our Phoenix, Arizona office by supporting office management, colleagues and visitor services, and community-building activities.

In terms of office management and maintenance, you will coordinate the maintenance of the overall physical space, including but not limited to cleaning and stocking kitchens, conference rooms, storage areas, and copy areas. You will act as the primary contact for office maintenance requests, coordinating with building management and outside contractors for maintenance and repairs. Additionally, you will track, order, and maintain office and event supplies, including inventory management.

For colleague and visitor support, you will support front desk operations, including greeting and registering guests. You will manage and prepare keycards for new hires, provide daily badge access for McKinsey internal visitors, assist with routine keycard audits, and distribute temporary badges. You will also support workspace and room logistics, including seat and conference room reservations, as well as overall space utilization.

In the area of community building, you will co‑lead ongoing community‑building activities, such as colleague connection emails, weekly connectivity efforts, and more. You will assist in the planning and execution of office‑wide events, monthly social gatherings, and colleague connectivity activities. You will organize and oversee large, site‑wide events, social activities, and other connectivity‑based efforts for location‑based colleagues. Additionally, you will collaborate on and draft location‑wide communications.

You will be based in our Phoenix office in Tempe, AZ, which is a community of approximately 200 colleagues across firm‑services functions, including Executive Assistants and Visual Graphics & Media. As an integral and visible member of the Location Services team, you will support a diverse group of colleagues across functions, helping ensure our office runs smoothly and reflects our culture of care.

This is a highly colleague‑facing role with standard hours of 9:00 AM‑5:00 PM. Due to the nature of the work, this position is fully on‑site.

You are someone who thrives in a high‑performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well‑rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast‑paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

• 4+ years of relevant experience, specific experience in facility maintenance, catering or hospitality is a plus
• Strong customer‑service orientation; desire to consistently deliver great service
• Proven experience…