Billing Specialist

We are seeking a Corporate Billing Specialist who will manage all aspects of private pay billing and collections for our Independent and Assisted Living residents, including handling Medicaid Share of Cost. Utilizing Yardi software and collaborating with various departments, you will ensure timely and accurate monthly billing. This role requires a proactive, independent worker who can manage billing inquiries with professionalism and tact.

• Process monthly private pay rent billing and enter additional charges from departments such as facilities, food service, resident service, gift shop, and beauty salon.
• Generate and distribute monthly private pay outpatient therapy statements and manage collections of outstanding balances.

• Post private pay payments and non-rent receipts into Yardi and Point Click Care.
• Set up and manage resident ACH accounts, prepare auto ACH batches, and process manual ACH payments.

• Review accounts receivable aging reports, follow up on late payments, and process NSF checks/returned ACHs.
• Manage resident move-ins, move-outs, and reservation deposits.

• Assist the Corporate Billing Manager and Corporate Accounting Department with special projects and tasks.
• Provide prompt assistance to residents with billing questions or issues.

• High school diploma or equivalent (required).
• Minimum of two years in accounts receivable processing, residential billing, and collections.

• Proficient in Microsoft Excel, Word, and Outlook.
• Strong typing skills (40-50 words per minute) with numeric keypad proficiency.
• Ability to self-direct, pay close attention to detail, and make independent decisions.
• Excellent interpersonal skills and ability to relate well to the elderly population.
• Familiarity with general office practices and safety procedures.
• Previous experience with Yardi property management software and/or senior living industry experience is a plus.

• Full-time, Mon-Fri
• This position currently follows a hybrid schedule (2-3 days in-office per week), with the possibility of transitioning to a full-time in-office schedule in the future based on business needs.

• Daily pay option available.
• Medical, dental, and vision insurance options.
• Paid time off and paid sick leave.
• 403b company matched retirement plan.
• Career Growth Opportunities.
• The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
• Employee assistance program and much more!

Fellowship Square, Christian Care is a non-profit Christian Care Community that has been offering affordable senior housing for over 40 years while enhancing the quality of life and independence of our residents.

As a company, we take great pride in delivering an exceptional living experience to our residents and fostering a warm, family-like environment for our team.

Fellowship Square, Christian Care is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.