Client Services Coordinator

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We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects.

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Position Summary

The Client Services & Administrative Coordinator plays a vital role in supporting daily operations, client communications, and administrative processes for BDG Maintenance. This individual ensures accuracy in documentation, facilitates smooth onboarding and service delivery for clients, and supports internal teams with proposal creation, invoicing, and CRM management. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, client-focused environment.

Key Responsibilities Administrative Support

• Process and review daily paperwork to ensure accuracy and completeness.
• Manage spreadsheets and internal documentation for tracking services, proposals, and client data.
• Assist with data entry and uploads into systems such as Aspire.

Client Communication & Service

• Answer incoming client calls and provide timely, professional support.
• Assist with onboarding new clients and managing transitions for inactive accounts.
• Support customer communication through email, phone, and CRM platforms.
• Create and distribute client newsletters with seasonal updates, service recommendations, and company news.

Proposal & Financial Support

• Create service proposals based on input from field teams and client needs.
• Generate and process invoices for maintenance clients.
• Assist with purchase order creation and tracking.

CRM & Marketing Systems

• Maintain and update client databases, including platforms like Mail Chimp and Aspire.
• Ensure accurate client records and service history are documented and accessible.

Qualifications

• 2+ years of experience in administrative or client service roles, preferably in landscaping, construction, or service industries.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and CRM platforms (Aspire experience preferred).
• Ability to manage multiple tasks and prioritize effectively.
• Experience with email marketing tools such as Mail Chimp is a plus.

The Perks

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• Perk Spot
• Long-Term Disability and Life Insurance
• Paid time Off
• Tuition Reimbursement (after one year of service)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9.

A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way.

Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

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