Program Project Specialist

DEPT OF HEALTH SERVICES The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours.

We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Program Project Specialist 2

Job Location:

This Posting is for Current Internal ADHS Applicants ONLY.

Salary: $44,000

Grade: 19

* This is an in‑person position only*

Job Summary:

This Posting is for Current Internal ADHS Applicants ONLY.

• Creating and updating Excel spreadsheets to track various administrative tasks; revise desk procedures.
• Following up with data providers to request verification, validation or correction to data listed on the NCHS reports in a timely manner to remain within contract compliance; tracking data issues utilizing an Excel spreadsheet.
• Completing quality assurance reviews on scanned sealed records.
• Proofreading new or revised policies, desk procedures, etc., then routing for approval.
• Updating the electronic policy index.
• Providing accurate program information through the interpretation and application of Arizona Revised Statutes, Arizona.

• Analyze and research information listed on data feedback reports utilizing the electronic vital records systems. Follow up with data providers to request verification, validation, or correction to data listed on the Center for Disease Control (CDC) National Center for Health Statistics (NCHS) reports.
• Assist with completion of shared responsibilities such as birth‑death matching, vital record updates, Social Security file uploads and downloads, preparation and quality review of detailed usage reports for printed security paper, office mail, daily deposit of funds, end of day close, proofreading policies and other written materials.
• In addition, this position may assist with administrative audits, scanning sealed or non‑sealed records, special projects, or other duties as assigned.
• Create and revise desk procedures. Create and update Excel spreadsheets to track various administrative tasks (e.g., vital record updates, NCHS); complete quality assurance reviews on scanned sealed records. Proofread new or revised policies, desk procedures. Update the electronic policy index.
• Provide accurate program information through the interpretation and application of statutes, rules, policies, and procedures related to the vital records program.
• Other duties as assigned as related to the position.

Knowledge of:

• Collection of data and data quality.
• Principles of good customer service techniques.
• Use of office equipment and computer systems.
• General office procedures and practices.
• Public health principles including an understanding of strategies that encourage and promote compliance when working with stakeholders.
• Laws, regulations, and trends in government issuance and eligibility.
• Program planning, evaluation, and monitoring.
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:

• Interpersonal skills needed to interact with staff, managers, partners, and stakeholders.
• Establishing priorities.
• Critical thinking and problem solving techniques. Excellent oral and written communication skills.
• Effective listening.
• Analyzing and researching information.
• Review and evaluate process activities analytically and provide suggestions for improvement.

Ability to:

• Perform assigned tasks in a timely, responsive, and accurate manner; work in fast‑paced high‑volume office setting.
• Communicate information both orally and in writing in a clear, concise manner.
• Interpret…