Administrative Support Specialist

Russell Tobin's client a health insurance company is hiring Administrative Supports in Phoenix AZ.

Job Title: Administrative Support

Location: Phoenix, AZ

Work Schedule: Full-Time, Onsite

Start Date: 01/20/2026

Job Type: 4 months contract w/ pos of ext

Pay Rate: $20.88/hour

Provides multi-functional clerical and administrative support with a strong focus on quality, privacy, compliance, and versatility. Offers general guidance and assistance to internal and external customers via phone, written communication, and in person.

• Perform general office operations including filing, organizing, copying, scanning, answering phones, and distributing materials
• Organize, file, compile, and distribute correspondence and documents using alphabetical, numerical, or other prescribed methods
• Generate, assemble, and update correspondence, departmental files, systems, manuals, logs, and packets
• Provide guidance and assistance to internal and external customer inquiries via phone, written communication, and in person
• Assist departmental staff with clerical and administrative tasks and special projects as assigned
• Meet quality, productivity, and timeliness standards to support individual and departmental performance goals
• Maintain working knowledge of required systems, procedures, forms, and manuals
• Work a full-time schedule of at least 40 hours per week, with additional hours as needed
• Perform other duties as assigned

• Intermediate proficiency with office equipment (copiers, scanners, fax machines, telephones)
• Typing speed of 35+ WPM with 5% error rate or less
• Basic proficiency in word processing, spreadsheets, and database software
• Ability to sit or stand for at least 8 hours per day
• Ability to perform light manual work and lift up to 20 pounds
• Maintain confidentiality and privacy standards
• Manage a high-volume administrative workload under time constraints
• Strong verbal and written communication skills
• Perform basic investigative and analytical research
• Navigate, enter, and maintain data across multiple systems
• Follow instructions in a fast-paced, changing environment
• Build and maintain effective working relationships in a team setting

• Knowledge of medical, pharmaceutical, or health services terminology
• Familiarity with organizational services and operations

Required

• High School Diploma or GED
• 1 year of experience in an office or clerical role

Preferred

• Associate’s Degree
• 1 year of experience in a health insurance, medical office, or healthcare-related environment
• 1 year of experience in sales or marketing

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Associate

Full-time

Administrative

Health and Human Services

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