Records Officer

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The Phoenix Job Corps is in need of a Records Officer in our Student Records Office. As Records Officer, you will be responsible for the maintenance, accuracy and completeness of student records and schedules.

The Phoenix Job Corps Center provides students with the opportunity to earn their High School Diploma or Equivalent (GED), and hands‑on training in the various trades like Certified Nurse Assistant, Clinical Medical Assistant, Medical Administration Assistant, Security and Protective Services, Cement and Masonry, Carpentry, and more.

Adams and Associates is a 100% employee‑owned company that is service‑focused and outcome‑driven. We began as a small business formed in 1990 with the sole mission of operating at‑risk youth and children’s programs for local, state, and federal governmental agencies. Today we are one of the largest workforce providers involved in the federal Job Corps program! Adams and Associates employs more than 2,000 staff members across the United States.

Each year we provide academic, vocational training, and placement services to approximately 9,000 young people from ages 16 to 24 primarily in a residential setting. Our academic and career technical training programs are accredited and lead to national industry‑recognized credentials.

• In the absence of the Student Records Manager, manages Student Records staff.
• Ensures strict confidentiality of “confidential information,” to include operating policies and procedures, handbooks, data, employee and personnel information, program information, contract proposals, financial information, student information, and other confidential data.
• Audits and verifies all separating student records for accuracy, validity, and integrity.
• Ensures the accurate and complete maintenance of student records to facilitate the timely submission of required reports.
• Successfully deploys CPP and CDP records.
• Ensures compliance with the CIS database management program requirements and provisions.
• Ensures compliance with all USDOL and Job Corps guidelines regarding student accountability and required documentation, and complies with Financial Audit requirements.
• Assists students on matters concerning pay, allowances, leave, travel, etc.
• Assists in training Records Clerks and other department staff in the maintenance and completion of student records, ensuring compliance with applicable USDOL requirements, PRH, CIS, and other directives.
• Understands, follows, and continually implements program integrity per Adams SOPs, PRH, and Job Corps regulations.
• Provides superior customer service at all times.
• Provides required/supplemental training for new and current employees.
• Mentors, monitors and models the Career Success Standards required by the PRH.
• Shows respect and courtesy to students and holds them accountable for their actions and behavior.
• Provides quality services for students and ensures quality is maintained and student needs are met, pursuing improvement and enhancement of requisite services.
• Exchanges ideas and information, both orally and in writing, in a clear and concise manner, and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested.
• Effectively articulates thoughts and ideas, identifies problems, analyzes causes, and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and problems are corrected.
• Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
• Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager, including assignments to temporarily perform job responsibilities of other departments and positions.
• Other duties as assigned.

• High School Diploma or equivalent required.
• Degree or certification from an accredited or relevant certified training program or school preferred.
• Supervisory experience in records keeping, administrative support, and electronic records preferred.
• Computer literacy and proficiency in spreadsheet and word processing applications required.

Competitive hourly wage of $19.63/hour

Employer paid medical insurance

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