Project Coordinator

Project Coordinator

Pay Range: $19.76 - $31.43 hourly (DOE)

Branch

Location:

3801

E. Roeser Rd. Suite 14 Phoenix, AZ 85040

Core Values: Team Spirit, Integrity, Quality, Humility, Safety

Job Summary: Project Coordinator is responsible for scheduling and dispatching crews to residential and commercial property losses. This position supports Project Managers, Supervisors, Superintendents, Branch Managers, and Directors with administrative duties when needed. Serves as liaison to corporate office for all new forms, policies, procedures, and program issues.

• Call customers to coordinate project schedules and respond to general inquiries in a timely manner.
• Assist with vendor set‑up ensuring correct documentation.
• Answer customer phone calls and direct questions to appropriate staff.
• Generate work and change orders, forward to customer for signature, and coordinate crew dispatch accordingly.
• Create and maintain daily crew schedules and establish efficient schedules.
• Prepare required state, federal, and/or waste management paperwork for asbestos projects where applicable.
• Update invoice tracking spreadsheet and send payment requests to management.
• Organize safety, in‑office, and production meetings in accordance with company policy.
• Coordinate with Call Center regarding new job information.
• Label photos and upload into specific systems/programs.
• Create and maintain job files ensuring all reports, invoices, project reports, and BOS are properly filed.

• Prepare daily management report on T&M Cost Spreadsheet, cross‑checking against subcontractor invoices and labor hours; submit accurate T&M paperwork daily to Central Billing.
• Document daily updates on industry‑specific programs for all open jobs; enter information from Tick Sheets completed by Technicians and Project Managers into Moisture Mapper, Xactanalysis, and Mica reports.

• Distribute and send all US mail and interoffice mail via courier service.
• Monitor visitor access when required, ensuring safety and corporate protocols.
• Ensure local, state, and federal postings per HR and Safety guidance are displayed.
• Organize timecards by division, review for errors, and submit to Payroll.
• Assist Payroll and HR with payroll and employee issues.
• Maintain petty cash supply balance, authorize reimbursements, and track cash flow for submission to corporate office.
• Maintain adequate office supply inventory, RMC apparel, and order when necessary.
• Provide administrative support to Branch Manager, Project Supervisor, Project Managers, Operations Manager, Technicians, and Human Resources.
• Download documents and pictures into appropriate job folder for billing.
• Serve as point of contact to vendors, customers, and field personnel.
• Participate in production meetings.
• Liaise with corporate office for new forms, policies, and procedures.

• High School Diploma or equivalent.
• Proven work experience in a restoration or construction industry preferred.
• Good judgment and discretion with confidential data.
• Good knowledge of MS Office.
• Customer service focus with excellent interpersonal skills.
• Good grasp of English; bilingual (English/Spanish) preferred.
• Excellent analytical and problem‑solving abilities.
• Multi‑tasker with ability to meet tight deadlines and work well under pressure.
• Ability to follow directions and utilize resources.
• High attention to detail, accuracy, and proofreading.

• Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Use required PPE (gloves, masks, goggles, hard hats, safety footwear) as required for specific roles and job sites.
• Practice ergonomic principles to prevent musculoskeletal disorders.
• Follow office safety protocols for secure work environment.
• Complete all mandatory safety training sessions.
• Immediately report unsafe conditions, hazards, incidents or injuries to supervisors.
• Familiarize with emergency procedures relevant to job sites, including evacuation routes and emergency contacts.

• Lift and carry materials or equipment up to 25 lbs regularly and up to 50 lbs with assistance.
• Perform tasks that require walking, bending, reaching,…