Penalty Review Specialist

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Penalty Review Specialist with a leading provider of tax accounting services.
Why you should apply to be a Penalty Review Specialist:

• Pay Rate: $18/hr
• Location:
  
  Hybrid (10% Onsite, 90% Remote) – Must be able to come onsite as needed to process mail
• Schedule:
  
  Monday-Friday, 8AM-5PM
• Employment Type:
  
  6 Month-Contract

You will:

• Process incoming Arizona Forms 285 and 290, reviewing for accuracy and completeness.
• Prepare and process Power of Attorney (POA) or Penalty Abatement forms for entry into tax accounting systems.
• Organize and securely store forms and all related actions (paper, email, fax).
• Research and resolve POA and Prescreening issues; serve as point-of-contact for taxpayer inquiries.
• Assist with proper routing of emails in AZTaxhelp inbox and provide basic tier-1 customer care.
• Escalate complex inquiries to senior team members.
• Process mail as assigned.
• Apply statutes, laws, and procedures governing tax filing, penalty, and interest assessments.
• Perform mathematical calculations related to tax, penalty, and interest per department policies.
• Use analytical techniques for problem-solving in variable situations.
• Work independently and as part of a team, managing multiple projects and priorities.

• Associate’s Degree or equivalent experience; some college coursework in accounting or business preferred.
• Two years of professional experience in tax, accounting, or related field.
• Proficiency in Google Suite and Microsoft Office, especially Excel/Sheets and Gmail.
• 10-Key Experience.
• Strong verbal and written communication skills.
• Ability to understand accounting and mathematical principles.
• Research, analytical, critical thinking, and problem-solving skills.
• Previous customer service/call handling experience.
• Spanish speaking is a plus!

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!

Apply to be a Penalty Review Specialist today!

Kelly Services is proud to be an Equal Employment Opportunity and Affordative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.