Transtar - Billing Specialist

Company Overview

Transtar Insurance Brokers, Inc. is a commercial insurance agency that specializes in transportation. Transtar has created a culture where our employees feel valued like they are part of our family. We invest in our employees, teaching them the skills needed to elevate them to higher positions within our company, turning jobs into lifelong successful careers. We listen to our employees’ ideas and suggestions, and we implement new processes based on these suggestions because we trust their knowledge and experience.

Celebrating our achievements together, as a team, we genuinely care about one another.

The Billing Specialist is responsible for managing the end-to-end billing process to ensure accurate and timely invoicing, payment posting, and account reconciliation. This role requires strong attention to detail, excellent organizational skills, and the ability to communicate effectively with both internal teams and clients. The ideal candidate will be proactive, reliable, and comfortable handling a high volume of billing activities in a fast-paced environment.

• Manage client account balances and monitor outstanding debts and credits.
• Collect and verify all information required to accurately process billing transactions.
• Review and validate data entered into the system to ensure accuracy of final invoices.
• Generate and distribute invoices to customers in a timely and professional manner.
• Record and post received payments accurately.
• Send payment reminders and follow up with customers regarding outstanding balances, as assigned.
• Respond to customer inquiries and resolve billing discrepancies or concerns promptly and courteously.
• Prepare and provide billing activity reports to management as needed.

• Proficiency in Microsoft Office Suite, especially Excel.
• Strong mathematical and analytical skills.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Minimum of 2 years of experience in an office or administrative environment.
• High school diploma or equivalent required.
• Completion of the pre‑employment assessment via the below link:

• Competitive salary and potential performance-based bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• A supportive, collaborative work environment

• $20–$22 per hour, depending on experience.