Accounts Receivable Representative

Accounts Receivable | medical billing and collections experience

We’re looking for an Accounts Receivable Representative to join a leading Healthcare client in Phoenix AZ (hybrid) .

Needing medical billing and collections experience.

• General accounting knowledge - Understanding of accounting principles, debits/credits, and the AR process.
• Billing & collections experience - Hands-on experience generating invoices, applying payments, and managing past-due accounts.
• ERP/software proficiency - Familiarity with platforms like Waystar, Instamed, Availity, Well Sky (our current billing system), or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs).
• Payment identification - Ability to reconcile accounts and research unapplied or misapplied payments.
• Knowledge of aging reports - Experience working/monitoring AR aging and identifying collection priorities and denial or problematic trends.
• Experience with Home Health billing is a plus.

• Ability to identify discrepancies between invoices and payments.
• Strong reconciliation skills to resolve mismatched balances (for example, discrepancies in contractually agreed rates vs. true payments/contractuals).
• Comfort investigating chargebacks, short-pays, and customer disputes.

• Professional communication - Skilled in written and verbal communication with customers/patients, operations, and internal teams.
• Negotiation skills - Ability to tactfully collect overdue payments without damaging provider/payer relationships.
• Customer service orientation - Balances firmness in collections with maintaining positive relationships.

Top performers are proactive problem-solvers with strong ownership, technical depth, and the ability to collaborate across teams to deliver accurate, timely results.

If you have an interest in Accounts Receivable the A Planner position, please apply now!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers