Bull Operator - PBR Philly

Stateside Live! is a hospitality and entertainment district centered in the heart of the South Philadelphia Sports Complex. The one-of-a-kind venue features multiple restaurants, bars, and entertainment choices, including: P  Philly:
Coors Banquet Bar, 1100 Social, Miller Time Beer Hall, Live! Arena which includes:
Birra Peroni, Chickie's and Pete's, Geno's Steaks, and Lorenzo and Sons Pizza. Voted Philadelphia's No. 1 Sports Bar by Philadelphia Magazine, Stateside Live! is a joint partnership between Philadelphia-based Comcast Spectacor and Baltimore-based The Cordish Companies.

Bull Operator Responsibilities include, but are not limited to:

* Provide an energetic, outgoing, fun personality while maintaining professionalism.

* Perform varied duties to ensure all aspects of the proper steps of service.

* Offer polite, professional, and courteous customer service.

* Communicate effectively, clearly, patiently and humorously with co-workers and guests.

* Present and encourage current promotions to guests.

* Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.

* Ensure familiarity with the application to have guests electronically sign the establishment's waiver.

* Verify and scan guests' identification to ensure that they meet minimum age requirements.

* Provide the establishment's waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.

* Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

* At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.

* Must be at least age 18.

* Must speak fluent English, other languages preferred.

* Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.

* Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.

* Alcohol awareness certification as required by local or state government agency.

* Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.

* Basic math skills are frequently used when working within a large crowd of guests.

* May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

* Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.

* Frequently standing up and moving about the venue.

* Frequently handling objects and equipment to maintain the Bull Pen.

* Frequently bending, stooping, kneeling, climbing and crawling.