Technical Account Manager

Role:
Technical Account Manager

Location:

Huntingdon

Type:
Permanent

We are a company that takes pride in our people as it is our people who are at the centre of everything that we do. We have multi-category expertise with a focus on quality and innovation. We deliver what customers need and consumers want with expert taste and growth mindset. Our business began with meat, and we've developed a market-leading expertise with unmatched quality globally.

We’re always investing in new technology to deliver more value, efficiency and consumer-led innovative solutions.

We are looking for a professional and experienced Technical Account Manager to join our growing Technical team. As a Technical Account Manager you will own the customer relationship from a Technical perspective. You will be an active member within the customer facing team as well the internal team.

• Take ownership of the internal Natural Work Team (NWT), ensuring effective collaboration and alignment, while building confidence and strong working relationships with external NWTs.
• Manage critical paths to ensure timely delivery of key milestones.
• Maintain clear and effective communication with customers.
• Lead the successful delivery of product launches and improvement initiatives.
• Analyse operational and quality data to identify trends, support root cause investigations, and drive continuous improvement actions.
• Act as the primary liaison between site teams and the customer, ensuring consistent, transparent, and solution-focused communication.
• Develop and implement structured processes to manage challenges, ensuring internal alignment and delivering clear, timely resolutions to customers.
• Support the critical path management of product specifications and artwork, ensuring accuracy and timely delivery.
• Engage proactively with site teams to ensure understanding and delivery of customer requirements.

• Have the ability to liaise with the site management teams
• Have experience in HACCP and quality management systems.
• Ensure effective lines of communication are in place within the Technical Department.
• Pro-actively engage the Technical Management team with ideas for development.
• To have a food related degree or equivalent and to have experience in food processing.

• 25+8 bank holiday allowance
• Life assurance of minimum two times yearly salary
• Opportunities for development and internal promotion
• Cycle to work scheme
• Share Save scheme
• Variety of discounts at well-known retails and gyms
• Free car parking on site
• Subsidised canteen
• Enhanced Maternity/Paternity
• Aviva Digi Care+ (Online GP)

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