DevOps Engineer, Annenberg School

Job Summary
:
The University of Pennsylvania is a world-renowned leader in education, research, and innovation. They are seeking an entry-level Dev Ops Engineer to support the development and maintenance of research center websites, applications, databases, and cloud environments while collaborating with researchers and stakeholders to deliver practical solutions.

Responsibilities
:

• Support the development and maintenance of research center websites, applications, databases, and cloud environments.

• Help streamline deployments, improve monitoring and alerting, and enhance system reliability and performance.

• Collaborate with researchers and stakeholders to troubleshoot issues and deliver practical solutions.

• Contribute to documentation and continuous improvement efforts.

• Write, test, and maintain code; assist with building and improving CI/CD pipelines; and help monitor system health, performance, and reliability.

• Contribute to keeping services secure, scalable, and maintainable by helping troubleshoot issues, participating in deployments and releases, improving automation, and documenting processes and solutions.

Qualifications
:
Required
:

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and professional experience (experience in higher education or research environments preferred).

• Minimum of 2 years of professional experience in application and/or web development (Dev Ops/Web Ops experience strongly preferred).

• Demonstrated proficiency with PHP, Word Press, and Git (source control, branching/merging, and code review workflows).

• Working knowledge of AWS and common web platform services (e.g., EC2, S3, Cloud Front, Load Balancing, RDS) and Web Ops/CI/CD deployment workflows.

• Familiarity with authentication and identity technologies, such as SSO/SAML and JWT-based authentication.

• Excellent communication and collaboration skills, with the ability to translate technical concepts for non-technical audiences and work effectively with customers, colleagues, and stakeholders.

• Strong analytical, troubleshooting, and problem-solving skills, with a focus on reliability, performance, and security.

• Proven ability to manage multiple priorities, meet deadlines, and produce clear, professional written documentation and status updates.

• Please include a resume AND cover letter in your application.

Company
:
The University of Pennsylvania is an American private Ivy League Research University that excels in producing future leaders. Founded in 1740, the company is headquartered in Philadelphia, USA, with a team of 10001+ employees. The company is currently Late Stage.