Technical Analyst; Senior, Mid, Associate Level

Position: Technical Analyst (Senior, Mid, Associate Level)
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

The role involves on-site presence for the first 6 months with the possibility of remote work after the introductory period is complete

Senior Technical Analyst

The Senior Technical Analyst is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems. Provides technical expertise to ensure that the design, implementation and end results meet the business requirements. Utilizes strong analytical, programming and communication skills to balance technical and business objectives to improve quality outcomes.

Accountabilities

• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.
• Maintains, creates, and monitors databases.
• Creates and implements project plans and routinely communicate status of work.
• Ensures system integrity of the application.
• Assists in the education and training of new hires and other team members and be available as a resource for the team.
• Identifies problem definitions and make recommendations regarding refinements and decisions throughout the product life cycle.
• Participates in disaster recovery planning, testing and be available off hours for production support.
• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.
• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

Required Education and Experience

• Bachelor's Degree is required
• 3+ years of Information Technology experience is required
• Healthcare IT experience is preferred

Required

Skills and Abilities

• Ability to communicate technical information and ideas
• Ability to communicate effectively with all levels of staff
• Demonstrated customer service skills
• Demonstrated interpersonal/verbal communication skills
• Knowledge of basic hardware configurations and database management tools

Technical Analyst

The Technical Analyst is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems.

Accountabilities

• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.
• Maintains, creates, and monitors databases.
• Utilizes industry standard processes to generate specifications for implementation and for specification review process.
• Identifies problem definitions and make recommendations regarding refinements and decisions, throughout the product life cycle.
• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.
• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.
• Participates in disaster recovery planning, testing and be available off hours for production support.
• Ensures system integrity of the application is the primary responsibility of the administrator.
• Assists in the education and training of new hires and other team members and be available as a resource for the team.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

• Required Education and Experience
• Bachelor's Degree is required
• 2+ years of Information Technology experience is required
• Healthcare IT experience

Required

Skills and Abilities

• Demonstrated customer service skills
• Demonstrated interpersonal/verbal communication skills
• Ability to communicate effectively with all levels of staff
• Knowledge of basic hardware configurations and database management tools
• Ability to communicate technical information and ideas

Associate Technical Analyst

The Associate Technical Analyst is responsible for assisting with the creation and delivery of technical and programming solutions to previously identified needs and business problems under the direction of a senior analyst. Ensures system…