Application Analyst; Senior, Mid, Associate

Position: Application Analyst (Senior, Mid, Associate)
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

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Application Analyst (Senior, Mid, Associate)

This position will support the Penn Chart Ambulatory module.

Senior Application Analyst:

Job Summary:

• The Senior Application Analyst is responsible for enhancing, supporting, and maintaining an application within the UPHS health system.
  
  Responsibilities include;
  
  providing instruction on various technical topics to other team members, managing an application project through the entire project life cycle while meeting project deadlines and initiatives. Coordinating the development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Serve as the resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build and configuration, maintenance and data integrity.
  
  Work with cross functional teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.

Responsibilities:

• Participates in an application project by setting clear goals and objectives and completing tasks in a timely manner.
• Manages project plan, monitors tasks and milestones and reports project changes/status to Lead Application Analyst.
• Works with the Lead Application Analyst to develop new policies and procedures relating to system design, enhancements, change control, and maintenance of the application.
• Participates in new hire application training, mentoring and instruction on internal processes and educates application analysts on various projects; including testing, documenting, and configuration within the application.
• Interprets and analyzes complex workflow/system requirements in order to design, configure, test and implement application solutions.
• Defines system requirements and develops logical data models using best practices for build and configuration, maintenance and data integrity.
• Creates and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application.
• Develops, and executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes.
• Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives.
• Works with the Lead Application Analyst to develop departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel.
• Works independently on complex projects completing within the designated timeframe and under minimal guidance.
• Provides ongoing support and maintenance as assigned.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Education and Experience:

• H.S. Diploma/GED and 7+ years of relevant experience
• 5+ years of healthcare IT experience
• OR
• Bachelor's degree and 3+ years of relevant experience
• Up to 1 year of healthcare IT experience

Skills and…