NW Deployment Technician IV, DCC Communities

Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain—and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborate with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and inter connectivity issues, including device configuration and low‑level application interaction
• Perform troubleshooting of cabling infrastructure connectivity issues, including patch panels and patch cords
• Specify Power and Cooling requirements and ensure Hardware Racking/Stacking completed for new equipment
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Move and lift computer equipment up to 50 lbs
• Travel up to 60% within geographical work area; some travel outside traditional work area may be requested, including internationally
• Any physical requirements are expectations with reasonable accommodations

Our Philadelphia Region is expanding into an ML Cluster, and we are excited to add dedicated Infrastructure Deployment Technicians to scale our network and server capacity across Pennsylvania. The team covers all sites inside and outside the perimeter, requiring regular travel to meet capacity needs.

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience in computer networking and Linux operating systems
• Can lift and rack equipment up to 40 pounds (review the physical requirements)
• Experience with computer hardware troubleshooting and repair

• Can work in cramped spaces or elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.…