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Customer Support Liaison Security Clearance

Job in Philadelphia, Philadelphia County, Pennsylvania, 19019, USA
Listing for: Department of Defense
Full Time position
Listed on 2026-02-27
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Systems Engineer
Job Description & How to Apply Below
Position: Customer Support Liaison with Security Clearance
Duties Help
* Provides advice and assistance to the Military Services and/or Combatant Commands (CCMDs) and and/or Regional Area of Responsibilities (AORs) on their Troop Support requirements.
* Evaluates concept of operations for Logistics Plans (LOGPLANs) within supported AORs to ensure key performance indicators are aligned with customer expectations.
* Collaborates with the Supply Chain Customer Facing elements to identify opportunities for tailored logistics programs in support of Military Services and/or CCMDs.
* Provides regular status updates in contingency planning meetings at the strategic and operational level.
* Coordinates all applicable Troop Support, Classes of Supply (I, II, IV, and VIII) material support for designated customers.
* Works across Troop Support supply chains to ensure customer needs are communicated and requirements are met. Requirements Help Conditions of employment
* Must be a U.S. citizen
* Tour of Duty:
Flexible (https://(Use the "Apply for this Job" box below).)
* Security Requirements:
Special Sensitive with Top Secret access
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA):
Exempt
* Selective Service Requirement:
Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment

Incentives:

Not Authorized
* Bargaining Unit Status:
Yes
* Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https:// more information.
* Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info. Qualifications To qualify for a Customer Support Liaison your resume and supporting documentation must support:

A. Specialized

Experience:

One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector.

Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Developing and integrating material and logistics support requirements to develop overall logistics support plans.
* Acting as a customer advocate and a primary point of contact and as a customer focal point for all issues related to logistics, supply chain support, and life cycle management of assigned systems and programs.
* Coordinating areas of supply procedures, forecasting, requirements determination, documentation, acquisitioning, quality control, maintenance, item specifications, procurement data, transportation pipelines, manufacturing, fabrication, production, and life cycle support for customer programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: http://

Reemployed Annuitants:
This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https:// Acq Workforce - Non-CAP:
Position requires DoD Acquisition Life Cycle Logistics (l) / LCL, Advanced certification within required time frames. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years.  for more details and Resources . Information for Veterans is available at: https:// . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on…
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