Director, Degree Completion Programs

Position Title:

Director, Degree Completion Programs

Time Type:
Full time

Position Summary and

Qualifications:

The Director is strategically and operationally responsible for the university's bachelor's degree completion programs, collaborating with faculty and staff across the university, as well as enrollment management and student support offices to meet institutional enrollment and academic goals. This position supports initiatives for new program development and plays a critical role in the assessment process for evaluating student success and program outcomes.

Essential Duties & Responsibilities: (include but are not limited to)

• Serve as a central point of contact for Degree Completion students for the duration of their time in the program, coordinating academic support and student success needs key offices across campus.
• Serve as a liaison to the Office of the Registrar for transcript evaluation and in support of Credit for Prior Learning evaluations.
• Lead the development of admissions and recruitment strategy for degree completion programs, and collaborate with Marketing and Communications, Enrollment Management and others to align outreach and messaging and execute that strategy. This may include representing the university at recruitment events, planning and executing admitted students events and other yield activities, and welcoming new students during orientations.
• Collaborate with Enrollment Management in the use of Slate to use data to inform recruitment strategies.
• Serve as the primary Phi Theta Kappa liaison for transfer recruitment.
• Analyze reports to track student progress and provide an active presence throughout the year for students and advisors.
• Collaborate with department chairs on the courses offerings and schedule planning for all degree completion programs
• Assure degree completion program compliance with university policies and procedures regarding credit for prior learning and block transfer.
• Oversee a comprehensive advising and retention strategy for degree completion students in collaboration with the Advising Support Center
• Lead initiatives focused on supporting and strengthening degree completion programs and support services
• Identify and prioritize online course development needs for degree completion programs.
• Participate as an active member of professional organizations dedicated to adult and continuing education
• Administer program records and submit periodic progress reports/data to the Provost, Deans and others as requested.
• Work with Department Chairs to ensure degree completion sections of the Academic Catalog are accurate and updated.
• Coordinate and communicate selection of Charlotte Newcombe Scholarship recipients, Alpha Sigma Lambda Honor Society inductees and scholarship recipients, and departmental awards.
• Contribute to the semesterly review of student academic standing and communicate decisions related to probation, suspension, and dismissal.

Secondary

Duties & Responsibilities:

• Participate in securing external partnerships to create enrollment pipelines or develop new continuing education programs
• Serve on several University committees to represent the interests of degree completion students and programs
• Represent and advocate for degree completion programs to internal (e.g. university leadership and Mar Comm) and external (e.g. foundations and honor societies) constituencies.

Minimum Qualifications:

Required

• Master's degree plus advanced experience in higher education administration or equivalent related work.
• Attention to detail and ability to work independently with strategic insight as well as in a team atmosphere where strong collaborative relationships are important.
• Ability to effectively manage multiple projects to achieve goals.
• Experience with Slate CRM, Ellucian Banner, or other CRM/Student Information Systems and the ability to quickly learn high performance database structure.
• Creativity and initiative to articulate and advance program
• Positive work ethic, professional attitude, strong commitment to support the University's mission and the ability to adapt to changing situations.

Preferred

• Exceptional leadership, planning, problem solving, and analytical skills.
• Demonstrated understanding of and experience in degree completion / online programs
• Understanding of competitive student recruitment and retention and ability to track data-driven enrollment trends.
• Previous supervisory experience.

Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers.

The University seeks qualified candidates who share our commitment to equity, diversity and…