Underwriting Assistant

Underwriting Assistant

Global Casualty, Centralized Operations Unit

Major

Duties and Responsibilities:

* Provide superior policy servicing and underwriting support to the Global Casualty Major Complex business unit.

* Complete registration and policy issuance activities; including post bind transactions timely and accurately.

* Ensure premiums are registered correctly and accurately reflected in the department tracking system.

* Communicate with branch offices to gather data and ensure accuracy of policy information.

* Identify and utilize appropriate systems and company forms/endorsements to complete and submit policies to internal and external clients.

* Maintain/exceed service standards in the areas of production, service, support and customer service/job approach.

* Monitor work queue items and take appropriate action to ensure timely processing of incoming requests and responses to all internal and external inquiries.

* Identify and communicate system related issues to appropriate areas.

* Provide training and assistance as required.

* Perform other duties and special projects as assigned.

Minimum Requirements:

* Business or Risk Management degree a plus.

* 3-5 years commercial casualty underwriting support experience a plus.

* Must be able to function effectively and efficiently in a time sensitive and high volume environment.

* Strong data entry and computer skills including MS Word, MX Excel
- Windows 10

* Willingness to take ownership for assigned work and production output.

* Commitment to quality.

* Strong communications skills, written and verbal.

Desired

Qualifications:

* Ability to work independently, but also support a team environment.

* Strong organizational and prioritization skills.

* Must be detail oriented.

* Flexible and adaptable to change.

* Must be able to multi-task and change direction quickly and efficiently.