Assistant Director, Testing and Assistive Technology

Assistant Director, Testing and Assistive Technology

Job no: 506190
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Drexel University, Enrollment Management and Student Success

Job Summary

The Assistant Director, Testing and Assistive Technology contributes to the provision of resources in order to facilitate the University's compliance with applicable federal and state laws and regulations regarding the provision of services to persons with disabilities (e.g., Section 504 of the Rehabilitation Act of 1073 and the Americans with Disabilities Act of 1990).

The Assistant Director, Testing and Assistive Technology serves as a critical partner in leading and coordinating efforts within the Drexel community to promote and maintain an inclusive environment that supports the success and the individual rights of all students, thus facilitating equal access to programs, services, and facilities on all Drexel University campuses.

The Assistant Director, Testing and Assistive Technology position is a full-time, professional position in the Office of Disability Resources (ODR). The Assistant Director oversees the testing center operations, supervises part-time graduate student proctors, and coordinates auxiliary aids and services for students and campus guests.

Essential Functions

• Coordinates various aspects of the Testing Center, test registration and availability, and scheduling of exams based on data from the Clockwork database
• Provides excellent customer service to students, faculty, staff, and campus guests
• Administers, proctors, and transmits results of all tests administered by the Testing Center
• Supervise, hire and train part-time graduate student workers
• Contributes to the leadership of Disability Resources by overseeing the provision of testing center services and assistive technology accommodations to students with disabilities
• Serves as a resource regarding reasonable accommodations, disability rights and issues, curriculum access, local, state, and federal legislation, and increasing the level of understanding and inclusion of people with disabilities as an integral part of the campus community
• Collects and maintains Testing Center data, including the number of exams proctored per term and location, number of students tested, number of tests given, and type of tests
• Coordinates the provision of note-taking and auxiliary services (ie: Computer-Aided Real Time Transcription CART, Sign Language Interpreting), acting as a liaison with service providers and receivers, scheduling services, troubleshooting issues, and coordinating billing
• Works collaboratively with the Accommodation Coordinators to support the continuity and completeness of services for students with disabilities
• Assists the Director & ADA Coordinator in creating and updating policies and practices of the office to improve the office's efficiency and effectiveness and provide a positive experience for individuals working with Disability Resources
• Supports the Director & ADA Coordinator to provide reasonable accommodations for students and campus guests
• Coordinates assistive technology services for students with disabilities
• Oversees alternative and accessible format creation of textbooks and other material (i.e. large print and electronic) for students with disabilities
• Maintains confidentiality of student information and records at all times.
• Responsible for the maintenance of equipment and ordering of adaptive technology for the office.
• Other duties as assigned.

Required Qualifications

• Minimum of a Bachelor's Degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
• Minimum of 2 years of relevant work experience in the field of disability services or related field.
• Experience supervising and training hourly staff (i.e. student employees, interns, etc.).
• Experience working with outside organizations to coordinate services.
• Proficient with commonly used assistive technologies, including Kurzweil, JAWS, Dragon Professional, and other similar software.
• Strong understanding of digital accessibility, standards, and remediation methods.
• Demonstrated ability…