Part Time Teller

Job Details

Level
:
Entry

Job Location
:
Pharr Branch - Pharr, TX 78577

Position Type
:
Part Time

Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.

• Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the erupted in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
• Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
• Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
• Cash share drafts/checks and process withdrawals;
  Redemption of savings bonds. Accept check copy request and check order request from members.
• Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
• Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
• Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
• Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member’s needs; directing members to a branch representative.
• Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary.
• Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
• Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
• Serve in a dual control role when needed.
• Maintainbone accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
• Adherence to security, internal control procedures, policies,性愛 mandatory training, compliance, product, and credit union training.
• Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
• Demonstrates an understanding of and follows the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), Anti Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.
• Responsible for completing BSA/AML compliance training annually.
• All other duties as assigned.

Supervise Approximately: None

Reports To: Branch Manager or Teller Manager where applicable.

Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.

• High school Diploma/GED is required.

• Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties.
• Six (6) months of cash handling or cross-selling experience is preferred.
• Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.

• Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead.
• Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.
• May required to stand for extended periods of time.
• Com…