Sales and Service Technician

Sales and Service Technician – Bridgestone Retail Operations, LLC

Join to apply for the Sales and Service Technician role at Bridgestone Retail Operations, LLC.

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to serve society with superior quality.

Retail

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. The role primarily serves the customer by assessing needs, recommending appropriate products or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Pay Range: $15.50 – $23.20.

• Customer service, sales, and customer issue resolution – 75% of the time.
• Basic vehicle service tasks such as oil, tire and fluid changes – 25% of the time.
• Store operations, opening/closing, inventory, and display duties – as needed.
• Assist manager or act as Manager‑On‑Duty in certain circumstances to support development.
• Learn all aspects of store operations and flex between front‑shop and back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Strong customer‑service orientation and desire for career growth.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Two‑year degree or completion of a non‑traditional education or training program indicating a growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience (plus).
• Previous management or supervisory experience (plus).

• Medical, Dental and Vision benefits starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional development: resources to help you level up at any career stage.
• Community involvement: pride in working with local communities and giving back.
• Integrity and teamwork: driving to do things right, always together.

• Supportive and engaging onboarding experience.
• Opportunity to develop and grow through training and regular mentorship.
• Corporate Social Responsibility activities.
• Global dynamic and challenging work environment.
• Agility and work/life effectiveness for long‑term well‑being.
• Diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.