Hotel Guest Service Agent
Listed on 2026-01-19
-
Hospitality / Hotel / Catering
Customer Service Rep, Hospitality & Tourism, Guest Services
The Ingleside Hotel
2810 Golf Road
Pewaukee, WI 53072, USA
Join our team of Guest Service Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Part‑time 2nd shift, including weekends. Some flexibility with start times.
Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Wage $17/hr.
Requirements- Ability to interact with all guests, both in person and on the phone, in a welcoming manner
- Professional presentation and interpersonal communication skills
- Ability to manage multiple tasks in an urgent manner
- Ability to handle various forms of money with applied accounting methodology
- Ability to learn various computer software
Qualified applicants must be able to complete a pre‑employment background check. The Ingleside Hotel is a drug‑free workplace. Our Hotel participates in E‑Verify.
Benefits- Free meal in break room during shift
- Discounted hotel rooms and restaurant meals
- Discounted water park entry
- $1000 Employee Referral Bonus Program
- Free Christmas drive‑through light show admission
- Paid Time Off with cash‑out option
- 401(k) retirement plan with employer match
- Same‑day cash advance option
- Free parking
- Team Player:
Works well as a member of a group - Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well - Enthusiastic:
Shows intense and eager enjoyment and interest - Flexibility:
Inspired to perform well when granted the ability to set your own schedule and goals - Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility
High School or better.
ExperienceEqual Opportunity Employer.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).