Department of State Aide -E8 - Petoskey

Overview

The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens.

Note:

The original description references additional information about responsibilities here. This legacy note has been removed in favor of a concise overview and clearly structured sections.

• Review requests, eligibility, and application requirements.
• Process transactions and educate customers on available services and alternative methods.
• Contribute with a sense of purpose, urgency, and accuracy in service to Michigan citizens.

This position is Full-Time. You would be eligible to participate in the benefits offered by the state.

The incumbent(s) will work a varied schedule of 40+ hours per week. Occasional travel may be required for relief assignments at other branch offices. To be considered for these positions, you must be available to work any of the following days/hours during your appointment:
Branch Operations — Monday, Tuesday, Thursday, Friday: 8:30 a.m.–5:30 p.m.;
Wednesday: 8:30 a.m.–8:00 p.m.

Note:

Employees may be required to work on Saturdays, in accordance with contractual agreements.

Educational level typically acquired through completion of high school.

• Department of State Aide 6 — No specific type or amount is required.
• Department of State Aide 7 — One year of experience equivalent to a Department of State Aide 6.
• Department of State Aide E8 — Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.

You must apply for this vacancy through the NEOGOV system; click on Apply in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

The use of AI (Artificial Intelligence) in the selections process (i.e. application, written exercises, cover letter, etc.) with MDOS is not permitted. If it is substantiated that AI was used in the process, your application will be removed from consideration.

Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of the work, criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.

If you are scheduled for an interview based on your application and fail to attend the interview without proper notice (no call/no show or cancellation without valid reason), you will be removed from the selections process and will be ineligible for consideration of similar positions for the following six months.

CDLKTEX:
Pursuant to the Commercial Motor Vehicle Safety Enhancement (CMVSE) Act and the requirements established by the Federal Motor Carrier Safety Administration (FMCSA), this designation requires a nationwide criminal history background check prior to position appointment. The employee, once appointed, is required to successfully complete a formal CDL training course, and knowledge test prior to certification as a CDL Knowledge Test Examiner.

Additionally, the incumbent will be required to pass refresher training and examination every four years.

SECCHDPOS:
Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.

As part of the Department of State’s continued efforts to produce secure driver’s licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions. This notice is to inform you that if you are appointed to a…