Transportation Manager

Overview

The Transportation Manager effectively manages the dedicated fleet operations and has full P&L responsibility. In addition, they will exceed customer expectations and develop additional business opportunities for NFI. The Transportation Manager is the person ultimately responsible for that operation.

Operations Management

• Manages day-to-day operations of facilities and subordinate staff including supervisors, coordinators, clerks, spotters, and drivers.
• Accountable for interaction with the customer on an ongoing basis regarding customer reviews and continuous improvement
• Develops and manages a comprehensive strategy for the project by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems.
• Plans long-term labor needs based on sales, forecasts and historical data
• Develops a strategic plan to ensure the efficient and cost effective operation and utilization of the equipment and personnel.
• Oversees asset management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management
• Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards
• Audits compliance of both internal and external SOPs.
• Ensures that equipment is utilized in the most efficient manner
• Sources all avenues to grow revenue base with both dedicated and non-dedicated customers

Financials

• Responsible for facility P&L and budget preparation.
• Responsible to ensure audits all billing activity for accuracy. Properly signs and authorizes all purchase order requisitions, vouchers and customer billing.
• Reports out on locations financial and operational performance.
• Conducts monthly review of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.
• Conducts annual review of customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development.

Employee Relations/Development

• Communicates service issues, upcoming workload, and any other pertinent company information to appropriate personnel and customer
• Ensures proper staffing and support hiring initiatives
• Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.
• Produces and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success.
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
• Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.
• Visits other projects and participates in department or company meetings, as necessary
• Provides feedback, coaching, guidance, and recognition to enhance other’s skill development.
• Plays an active role in employee development and talent selection.
• Acts as a role model for the department in support of corporate purpose, vision, and values.
• Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.
• Exhibits a commitment to self-development by staying current on information, tools, and systems.
• Interacts and lends support to the other NFI operations

Safety and Security

• Coordinates all alarm-monitoring systems, if applicable
• Ensures the safe, clean and efficient operation of the work area to meet service standards
• Actively supports and participates in all safety initiatives
• Implements safety and sanitation schedules that ensure the site’s compliance with corporate, DOT, OSHA, FDA, AIB or ASI standards.
• Performs safety observations to coach employees on safety procedures
• Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements
• Responsible for the management of equipment and coordinates the maintenance of equipment with local vendor and/or Fleet partners.

Qualifications

• Bachelor’s degree in Supply Chain, Business or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company, High School Diploma or equivalent required.
• At least 5+ years’ overall experience in supply chain
• Experience with applications such as TMW and AS400 is preferred
• Working knowledge of Microsoft Office applications
• Working knowledge of transportation / mechanical equipment
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
• Excellent talent management skills
• Excellent verbal, non-verbal, and written communication skills
• Excellent customer service skills specifically with external clients
• Excellent analytical and…