Attendant Room

Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in, or get a bit of last‑minute work done.

• You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests.
• Help guests – you’ll be happy to help if someone needs a toothbrush or directions, for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed.
• Follow our established safety procedures at all times – and wear protective equipment when needed.
• Stay organised – keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Handle other ad‑hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep‑cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – occasional lifting of items up to 50 pounds / 23 kilograms and/or pushing/pulling heavy objects.
• Ability to bend and kneel to complete some activities.
• Literacy skills – reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay rate for this role is $17.75.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees.

Don't quite meet every single requirement, but still believe you’re a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting; it may be modified in the future.
• No amount of pay is considered wages or compensation until it is earned, vested, and determinable.
• If you require reasonable accommodation during the application process, please .
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please  for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please  to read about applicable benefits.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Hospitality