Health Co-Ordinator

Job Summary

The Health Coordinator will deliver face-to-face patient education sessions (XPERT) as the main element of the role, ensuring patients receive high-quality, engaging, and accessible information to support self-management and improve health outcomes. In addition, the post holder will manage referrals from GP practices across County Durham and Darlington and provide telephone support to assess individual needs and facilitate lifestyle and behaviour change, particularly in the areas of healthy eating and physical activity.

The post holder will also engage and work with a wide range of partners and local voluntary and community groups to develop signposting and referral pathways, strengthening community links and improving access to support services.

The main priority of the Health Coordinator role is to deliver high-quality patient care by supporting individuals with diabetes to access and benefit from structured education programmes. Working alongside the Health Navigator, the post holder will help develop and implement the service, ensuring patient needs are identified and addressed. This includes improving uptake of approved structured education programmes, promoting and delivering face-to-face sessions, and supporting the wider health and wellbeing needs of this client group.

The role also involves managing referrals, engaging with partners and community groups to strengthen referral pathways, and contributing to patient-led initiatives. Using asset-based community development and engagement techniques, the Health Coordinator will work to involve target groups effectively, carry out service evaluations, identify gaps in provision, and collaborate with partner organisations to develop new services. Representing the County Durham and Darlington Diabetes Alliance at key partnership and community forums, the post holder will ensure that patient care and outcomes remain at the heart of all activities.

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager. You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks. We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham.

We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Description s can be found in the adverts supporting documents. Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success. For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply. From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years of as a HCA within the NHS for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

Date posted: 15 January 2026

Agenda for change

Band 4

£27,485 to £30,162 a year pro rata

Permanent

Part-time

C

Centre for Health, Whitehouse Business Park, Peterlee, Durham, SR8 2RU

Deliver patient-facing care as the main priority, including providing one-to-one support, promoting and delivering face-to-face diabetes structured education sessions, and maintaining regular contact with patients before and after education to support behaviour and lifestyle changes.

Support patients in overcoming barriers to accessing structured education and encourage attendance in line with NICE guidance.

Signpost or refer individual clients to a range of health improvement…