Health Co-Ordinator

Role Overview

The Health Coordinator will deliver face‑to‑face patient education sessions (XPERT) as the main element of the role, ensuring patients receive high‑quality, engaging, and accessible information to support self‑management and improve health outcomes.

The post holder will also manage referrals from GP practices across County Durham and Darlington, provide telephone support to assess individual needs and facilitate lifestyle and behaviour change, particularly in the areas of healthy eating and physical activity.

In addition, the post holder will engage with a wide range of partners and local voluntary and community groups to develop signposting and referral pathways, strengthening community links and improving access to support services.

• Deliver high‑quality patient care by supporting individuals with diabetes to access and benefit from structured education programmes.
• Help develop and implement the service alongside the Health Navigator, ensuring patient needs are identified and addressed.
• Promote and deliver face‑to‑face sessions and support the wider health and wellbeing needs of the client group.
• Manage referrals, engage with partners and community groups to strengthen referral pathways, and contribute to patient‑led initiatives.
• Use asset‑based community development and engagement techniques to involve target groups effectively.
• Carry out service evaluations, identify gaps in provision, and collaborate with partner organisations to develop new services.
• Represent the County Durham and Darlington Diabetes Alliance at key partnership and community forums, keeping patient care and outcomes central to all activities.

Applicants must be able to produce all certificates stated as essential in the person specification to complete pre‑employment checks.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, as BAME and disabled people are currently under‑represented.

We provide hospital services from two acute sites – Darlington Memorial Hospital and University Hospital of North Durham. We also have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester‑Le‑Street, Shotley Bridge, Barnard Castle, Sedgefield, and Weardale, as well as over 80 other community‑based settings and caring in patients' homes.

For the most up‑to‑date information on visa requirements and eligibility, please check online to determine whether you can apply.