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Customer Service Representative

Job in Peterlee, Durham County, SR8, England, UK
Listing for: Copart UK Limited
Full Time position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 26208 - 28208 GBP Yearly GBP 26208.00 28208.00 YEAR
Job Description & How to Apply Below

We're looking for Customer Service Advisors to join our team in Peterlee, SR8 2JQ
.

Are you working evenings and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am - 5pm working Monday to Friday, starting salary at £26,208 and based on performance, this can increase to £28,208.

We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.

As a Customer Service Advisor will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time!

What do we need from you:
  • Excellent customer service skills
  • Excellent communication skills both written and verbal
  • A clear and professional phone manner
  • Strong attention to detail
  • Proficient in Microsoft Office and IT in general
  • Be able to multi-task in a fast-paced environment
What we offer you in return:
  • Time For You
    :
    Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
  • Give Back
    :
    Receive a paid day to volunteer for a charity of your choice.
  • Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
  • Your Future: Join our contributory workplace pension scheme for financial security.
  • Investment: Purchase shares in our global company at a discounted rate.
  • Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
  • Life Assurance: Enjoy peace of mind with our life insurance coverage.
  • Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
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