Community Liaison officer

About the role

Location: Netherton Hub, Longside, Aberdeenshire

We’re looking for a proactive and community‑focused Community Liaison Officer (CLO) to act as the key link between the project team and the local community. In this predominantly site‑based role, you’ll support clear, timely communication, help coordinate engagement activity, respond to community concerns, and build strong relationships with residents, groups, and stakeholders. You will play an essential part in ensuring communities feel informed, supported, and respected throughout the project.

Communication & Engagement

• Lead local communications and notifications.
• Serve as the main point of contact for community enquiries.
• Carry out door knocks, engagement visits, and support consultation events.
• Keep communities updated on works, timelines, and potential impacts.
• Draft written communications, manage mail drops, and support local signage.
• Attend evening or weekend meetings when needed and provide occasional out‑of‑hours support.

Relationship Building & Collaboration

• Build positive relationships with local people, groups, and stakeholders.
• Attend Community Liaison Groups and provide knowledgeable representation.
• Work closely with project teams to stay informed about site activities.
• Prepare short‑term engagement plans, lookaheads, and community updates.
• Support planning consultations and maintain shared records of interactions.
• Promote respectful behaviour among contractors and help minimise community disruption.

Impact Mitigation & Reputation

• Identify concerns early and help develop practical mitigation measures.
• Respond promptly and professionally to queries and complaints.
• Support wider social impact initiatives such as volunteering, education, or community projects.
• Act as an advocate for both the project and the community.

Reporting

• Produce regular written reports on engagement activity, feedback, and upcoming works.
• Maintain accurate records of all community interactions.
• Share positive stories, project updates, and external communications.
• Attend regular project and customer meetings to provide updates.

We’re seeking someone who communicates naturally, builds rapport easily, and enjoys working closely with communities.

You will bring:

• Excellent interpersonal and communication skills, including confidence speaking publicly.
• Strong organisational and time‑management skills.
• Experience in community relations, stakeholder engagement, or project communications (ideally in construction, civils, or energy).
• The ability to work independently in a busy, site‑based environment.
• A proactive, solutions‑focused approach to handling issues.
• An understanding of local authority processes and planning consultations.

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

From Dunfermline’s tramways in 1909 to highland hospitals today, Balfour Beatty has been trusted for over a century to deliver the complex and critical infrastructure and iconic buildings Scotland relies on.

We have the people, knowledge and experience to safely deliver projects right first time, maximising value for money and ensuring a positive social impact and inclusive economic growth for local communities.

Our award-winning sustainable projects, including active travel, Passivhaus and retrofit, demonstrate our…