Head of New Business

The Opportunity

We are recruiting a New Business Sales Manager to build and lead a new high-performing new business function across Telecoms and IT MSP services.

This role is about driving growth
, not maintaining accounts. You will take ownership of new logo acquisition, shape a scalable sales engine, and lead both field sales members and telemarketing management. The focus is new badge clients with 20+ employees
, where structured selling, credibility, and consistency matter.

With over 17 years of trading
, ISO accreditations ,27001), and a broad portfolio across IT MSP, Cyber, VoIP, Connectivity and Mobile, you will have a solid platform to sell from.

What we need is a leader who can turn that into predictable new business performance.

This is a role cover the UK and ideally located close to our Midlands / Peterborough offices. This is not essential but would be a bonus.

• Own and deliver the new business revenue target
• Drive recurring revenue & upfront profit growth
• Build a repeatable sales motion
• Lead from the front on key opportunities and complex deals
• Set clear standards around activity, pipeline, and conversion
• Coach and develop the field sales team to improve close rates

• Take responsibility for telemarketing strategy and output
• Line manage the Telemarketing Manager
• Set expectations on data usage, call quality, and meeting conversion
• Ensure consistent flow of qualified meetings into the field team
• Align telemarketing messaging tightly with the sales proposition

• Define and enforce a structured sales process from first contact to close
• Maintain accurate pipeline forecasting and reporting
• Challenge weak opportunities early and protect time on high-value deals
• Drive a culture of accountability, pace, and ownership

• Build a winning sales culture that clients trust and respect
• Ensure sales behaviours reflect long-term MSP relationships, not short-term wins
• Focus on quality clients with scale potential, not volume for the sake of it
• Work closely with delivery teams to ensure expectations are set correctly

• Maintain margin awareness across all deals
• Push back on poor pricing and misaligned proposals
• Support commercial decisions with data and experience

• Proven success driving sales revenue within Telecoms or Managed IT Service space.
• Strong understanding of
  IT MSP, Cyber Security, VoIP, Connectivity, and Mobile solutions
  .
• Proven track record growing recurring margin and upfront profit in the B2B ICT space.
• Strong experience with hardware leasing sales
• Strong commercial insight with confidence in pricing and margin defence.
• A coach who can get the best of their people
• Excellent written and verbal communication skills with attention to detail.
• Ability to manage multiple opportunities simultaneously under tight deadlines.
• Highly organised, proactive, and results driven.

• Competitive basic salary & OTE
• Mobile phone and laptop
• Additional holiday linked to length of service
• Private Health Cover
• Death in service cover
• Pension with employer contribution
• On-site parking
• Company events and incentives
• Enhanced leave benefits for key life events, reflecting our commitment to employee wellbeing
  .